Privacy Policy

We collect various types of information to improve our services and deliver a better experience:

• Personal Information:
  When you sign up or contact us, we may collect personal details such as your name, email address, company name, and contact information.

• Company and Employee Information:
  We may collect company-level data (e.g. registration details, operational structure) and employee-related information such as job titles, departments, and contact details, especially when entered by an authorized representative of your organization.

• Billing Information:
  We collect billing-related data including payment history, invoices, billing contacts, and relevant financial documentation.

• Vehicle Data:
  As part of our service, we collect data from your fleet vehicles, including GPS location, fuel usage, carbon emissions, and other performance metrics.

• Usage Data:
  We collect information about how you interact with the app (e.g. login times, page visits, feature usage) to enhance functionality and usability.

We use the data we collect to:

• Provide, manage, and personalize Greenetrix services

• Improve app functionality, reliability, and user experience

• Communicate with you about updates, support, promotions, and billing

• Analyze environmental and operational data for reporting and insights

• Ensure the security, integrity, and performance of the platform

We implement a range of security measures to protect your personal and vehicle data.

• Encryption: Sensitive data is transmitted over secure, encrypted connections.

• Access Control: Only authorized personnel can access your data, protected by role-based authentication.

• Audits and Monitoring: We regularly audit our infrastructure to identify and fix potential vulnerabilities.

We only share information in the following limited cases:

• With Trusted Service Providers
  We may share data with select third-party vendors (e.g. cloud storage, payment processors, analytics tools) strictly to support and operate Greenetrix. These providers are contractually bound to keep your data secure and confidential.

• Legal Compliance
  If required by law or a valid legal request (such as a court order), we may disclose data to the appropriate authorities. We will always aim to limit the scope of such disclosures and notify you where legally allowed.

Greenetrix uses cookies and similar tracking technologies to:

• Enhance your user experience

• Understand usage patterns and performance

• Personalize features and content

You have the following rights regarding your personal information:

• Access and Update
  You can view and edit your personal details via your account settings.

• Data Deletion
  You may request deletion of your account and associated data by contacting us at support@greenetrix.com.

• Marketing Preferences
  You can opt out of promotional communications at any time by clicking "unsubscribe" or adjusting your notification settings.

Under Malaysia’s Personal Data Protection Act (PDPA) 2010, you have the right to:

• Access your personal data

• Request correction of inaccurate or outdated data

• Withdraw consent to processing

• Request data erasure (subject to legal and business requirements)

• Object to processing for direct marketing

• Restrict how your data is used in certain contexts

If you are located in the European Union, the General Data Protection Regulation (GDPR) grants you the right to:

• Access and correct your personal data

• Request deletion of your data ("Right to be Forgotten")

• Restrict or object to processing

• Request a copy of your data in a portable format

• Withdraw consent at any time

We may update this policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy regularly to stay informed.

If you have any questions about this Privacy Policy or your personal data, please contact us at support@greenetrix.com.